Zig Ziglar: Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

-- Zig Ziglar


		Name: Zig Ziglar Type: Author Nationality: American Birth: November 6, 1926

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