Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
-- Phil Crosby
   
Phil Crosby   Name:
Phil Crosby
Type:
Author
Nationality:
American
Birth:
June 18, 1926
Death:
August 18, 2001
https://www.nutquote.com/quote/Phil_Crosby