Edna St. Vincent Millay: What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

-- Edna St. Vincent Millay


		Name: Edna St. Vincent Millay Type: Author Nationality: American Birth: February 22, 1892 Death: October 19, 1950

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